Public Service Cabinet Secretary Justin Muturi recently emphasized his commitment to enhancing service delivery and human capital development in Kenya. During a meeting with the Principal Secretary for Public Service and Human Capital Development, Amos Gatheca, Muturi reiterated that the department is focused on ongoing initiatives aimed at improving public service effectiveness. He stated, “Together, we are committed to ensuring that our services effectively meet the needs of all Kenyans.”
Muturi’s remarks come amid a backdrop of political tension and scrutiny regarding his recent absences from key government events. Notably, he was missing from the swearing-in ceremony of Public Service Commissioners and the first Cabinet meeting of 2025 held in Kakamega, which raised questions about his standing within President William Ruto’s administration. His absence has been interpreted by some as indicative of a potential fallout with the government, especially following his outspoken criticism regarding the alleged involvement of state agencies in the abduction of his son.
On January 12, Muturi held a press conference where he called for national dialogue concerning these abductions, asserting that the government had failed to address public safety concerns adequately. His comments sparked significant public debate and prompted an invitation from the Directorate of Criminal Investigations for him to provide further information related to his son’s case.
Despite these controversies, Muturi remains focused on his mandate. He has previously highlighted the importance of leveraging technology and innovation to enhance public service delivery across Africa. During a conference in November 2024, he urged African Public Service Commissions to embrace automation and artificial intelligence to improve efficiency.
As of January 23, 2025, Muturi continues to advocate for reforms aimed at ensuring accountability and responsiveness in public services. He has announced plans for a socio-economic audit to assess service delivery progress and has called for continuous training of service providers to meet evolving public needs.
while facing internal challenges and external criticisms, CS Justin Muturi remains steadfast in his commitment to enhancing public service delivery in Kenya. His recent statements underscore a dual focus on addressing immediate concerns regarding public safety while also pursuing long-term improvements in service efficiency and effectiveness.
