Infobip, a leading global cloud communications platform, has announced its partnership with Oracle as an Independent Software Vendor (ISV). This strategic collaboration grants Infobip access to the Oracle Integration Cloud, enabling businesses utilizing Oracle solutions to seamlessly integrate Infobip’s omnichannel communication capabilities into their existing systems.
Through this partnership, Infobip’s advanced communication tools are now accessible via the Oracle Cloud Marketplace (OCM). This integration facilitates a unified platform where businesses can orchestrate robust interactions with customers, thereby enhancing customer satisfaction, driving sales, and improving the performance of marketing campaigns.
The inclusion of Infobip in the Oracle ISV program signifies a major step towards improving how businesses interact with their customers. By leveraging Infobip’s comprehensive suite of communication channels, companies can now execute omnichannel strategies that span SMS, email, voice, and chat applications, all from within the Oracle ecosystem.
“Joining the Oracle ISV program is a significant milestone for Infobip,” said CEO of Infobip. “This partnership empowers businesses to harness the full potential of our omnichannel platform directly through Oracle Integration Cloud. Our shared vision is to provide seamless and efficient communication solutions that elevate the customer experience.”
The integration between Infobip and Oracle offers several key benefits to businesses:
- Seamless Integration: Businesses can now integrate Infobip’s communication services without complex setup processes, thanks to the streamlined connectivity provided by Oracle Integration Cloud.
- Enhanced Customer Experience: By utilizing Infobip’s diverse communication channels, businesses can engage customers through their preferred mediums, leading to improved customer satisfaction and loyalty.
- Boosted Sales and Marketing Performance: Infobip’s tools enable more effective targeting and personalization of marketing campaigns, resulting in higher conversion rates and sales performance.
- Scalability and Flexibility: The cloud-based nature of both Oracle and Infobip’s platforms ensures that businesses can scale their communication efforts efficiently, adapting to growing demands and changing market conditions.
- Comprehensive Analytics: Integrated analytics and reporting tools provide valuable insights into customer interactions and campaign performance, allowing businesses to fine-tune their strategies for optimal results.
