Kenya Airways (KQ) has announced the resumption of its flights to Dzaoudzi–Pamandzi International Airport (DZA) in Mayotte after receiving clearance from local authorities. This marks a significant step in restoring connectivity to the French island following disruptions caused by Tropical Cyclone Chido.
The airline had temporarily suspended services to the destination earlier this year due to substantial infrastructure damage inflicted by the cyclone. The natural disaster not only disrupted local operations but also posed safety concerns, necessitating the suspension of flights to ensure passenger and crew welfare.
In a statement issued on Tuesday, Kenya Airways expressed appreciation to its customers for their patience and understanding during the period of disruption. The airline highlighted its commitment to upholding safety standards, which remain at the core of its operations.
“We sincerely apologize for any inconvenience this situation may have caused,” read the announcement. “Your safety, along with that of our team, remains our highest priority.”
The resumption of flights to Mayotte comes as a relief to travelers and businesses reliant on Kenya Airways for connectivity to and from the region. The airline’s service to Mayotte is particularly significant as it links the island with key African and international destinations through its hub in Nairobi.
Passengers who had been affected by the suspension are being encouraged to review updated flight schedules available on the airline’s website. Additionally, they can reach out to Kenya Airways’ Customer Excellence team through various channels, including phone, WhatsApp, and X (formerly Twitter) via the handle @KQSupport, for further assistance.
Kenya Airways’ announcement underscores its proactive approach in managing disruptions caused by unforeseen circumstances such as natural disasters. The airline’s emphasis on safety and communication reflects its commitment to maintaining trust and reliability among its customers.
As flights resume, Kenya Airways is expected to restore normal operations and ensure smooth travel experiences for passengers. The airline continues to play a vital role in enhancing connectivity within the African continent and beyond, reaffirming its position as a key player in the region’s aviation sector.
The resumption of flights to Mayotte not only signals a return to normalcy but also represents Kenya Airways’ resilience and dedication to serving its customers, even in the face of challenges posed by extreme weather events.
