PS Kimtai Urges Public to Update Dependents’ Details on SHA Portal

Healthcare in Kenya is undergoing a transformative phase with the introduction of the Social Health Authority (SHA), an initiative designed to provide accessible, high-quality medical services to all Kenyans. Medical Services Principal Secretary Harry Kimtai recently made a call to action, urging members of the public to update their dependents’ details on the SHA portal. This move, according to Kimtai, will ensure seamless service delivery and improve the effectiveness of the SHA as the government works to implement its vision of universal healthcare.

In a meeting held in Nairobi on Saturday, Kimtai and other ministry officials met with the County Executive Committee (CEC) Health Caucus, where they discussed the progress of the SHA’s rollout. Kimtai reassured the public that the challenges experienced during the initial phase of the SHA’s implementation were being addressed and resolved. With the SHA, Kenya is looking to move beyond the limitations of the National Health Insurance Fund (NHIF) by offering a broader range of services and benefits under a more efficient and transparent system.

This article delves into the significance of updating dependents’ information on the SHA portal, the goals of the SHA initiative, and the potential impact it will have on healthcare access in Kenya.

The Importance of Updating Dependents’ Details

One of the critical points emphasized by PS Kimtai is the need for enrolled members to update their dependents’ information on the SHA portal. This, he explained, is crucial for ensuring that dependents—who are often the most vulnerable members of society, including children, spouses, and elderly family members—are eligible to receive healthcare services under the SHA framework.

“Many people have registered themselves but have not included their dependents, which can lead to difficulties when accessing services at health facilities,” Kimtai said during the meeting. This oversight can lead to avoidable delays in healthcare access, particularly in emergency situations or when dependents require urgent medical attention. To mitigate this issue, Kimtai stressed the need for collaboration with county governments to facilitate and encourage citizens to update their dependents’ details.

As part of the update process, members are required to specify the type of relationship they have with each dependent. For dependents under the age of 18, a birth certificate is mandatory. This step ensures the accuracy of data and helps prevent misuse of the system. The SHA portal is designed with a robust digitization process that minimizes errors and fraud, making it easier for healthcare providers to verify dependents and provide the necessary care without administrative delays.

SHA’s Benefits Compared to NHIF

The SHA represents a significant departure from the NHIF, which, despite its efforts, faced limitations in providing comprehensive coverage and quality healthcare. Kimtai highlighted several key differences between the two systems that will benefit Kenyans once the SHA is fully functional.

Three Funds for Comprehensive Coverage

Under the SHA, three distinct funds have been created to cover various aspects of healthcare:

1. Primary Healthcare Fund (PHF): This fund focuses on offering free medical treatment at dispensaries and health centers for patients registered under the SHA. This marks a critical step toward improving access to basic healthcare, particularly for low-income and rural communities where dispensaries are the primary source of medical services.
2. Social Health Insurance Fund (SHIF): For those who have made their SHA contributions, the SHIF offers a range of additional benefits that go beyond what the NHIF provided. These include enhanced outpatient services, inpatient care, and emergency care. Moreover, it covers mental health services, major surgeries, and critical illnesses that were not comprehensively addressed under the NHIF framework. This fund significantly improves access to essential medical services, especially for those suffering from conditions like heart disease, diabetes, and mental health disorders, which require long-term care.
3. Emergency, Chronic, and Critical Illness Fund (ECCIF): The third fund covers emergencies and treatment for chronic and critical illnesses, such as cancer and kidney disease. These illnesses often require expensive, long-term treatment plans, and the ECCIF ensures that Kenyans can access lifesaving interventions like dialysis and chemotherapy without being burdened by overwhelming medical bills.

Kimtai emphasized that for the first time since the 2010 Constitution was enacted, the Kenyan government will provide free emergency treatment to all citizens. This is a significant milestone in the country’s healthcare sector, as access to emergency services has historically been a major challenge for many Kenyans.

Eliminating Fraud and Enhancing Transparency

A central feature of the SHA is its robust digitization, which aims to eliminate fraud and enhance transparency in the healthcare system. Fraudulent claims and mismanagement have plagued NHIF in the past, eroding public trust in the insurance fund. The SHA’s digitization ensures that all transactions, from registration to service delivery, are tracked and monitored, minimizing opportunities for fraud.

By implementing a means-testing tool, the SHA also ensures that contributions are fair and based on each household’s income. The contribution rate stands at 2.75% of the household income, ensuring that families contribute according to their financial capability. This approach provides a more equitable system that doesn’t overburden low-income households while still ensuring that the funds generated can support comprehensive healthcare coverage.

The Role of County Governments in SHA Rollout

Kimtai reiterated the importance of working closely with county governments to increase public awareness and drive the success of the SHA initiative. County governments, through their health ministries, play a crucial role in the registration and updating of information on the SHA portal, particularly in remote and underserved areas.

During the meeting, officials from the CEC Health Caucus expressed their commitment to supporting the SHA rollout by helping to mobilize communities, educate citizens about the importance of the SHA, and ensure that all residents, including dependents, are properly registered. They also pledged to assist in resolving challenges that arise at the county level as the SHA system is fully implemented.

By partnering with counties, the national government aims to streamline service delivery and expand access to healthcare in all 47 counties, ensuring that the SHA reaches even the most marginalized populations. This decentralized approach is a departure from the NHIF’s centralized system, which often struggled to meet the unique needs of each county.

Conclusion: A Path Toward Universal Healthcare

Kenya’s journey toward universal healthcare has taken a significant leap forward with the implementation of the SHA. PS Kimtai’s call for the public to update their dependents’ information on the SHA portal is an important step in ensuring that all Kenyans, including the most vulnerable members of society, can access quality healthcare services without delay. The SHA’s three-pronged approach, encompassing primary healthcare, social health insurance, and emergency care, marks a comprehensive shift from the NHIF model, providing greater coverage and more targeted benefits for all citizens.

The collaborative efforts between the national government and county governments will be critical to the success of this initiative. As the SHA continues to be rolled out across the country, Kenyans can look forward to a future where healthcare is accessible, affordable, and equitable for all. By addressing the challenges encountered during the initial rollout phase and encouraging public participation, the SHA is well-positioned to transform healthcare delivery in Kenya, bringing the country closer to its goal of universal healthcare coverage.