Kenya Power Sets Out Procedure to Update 7.4 Million Prepaid Meters Before August Deadline

To update your KPLC token meter before the August deadline, follow these step-by-step procedures as outlined by Kenya Power:

1. Wait for SMS Notification: Kenya Power will send you two codes via SMS to update your prepaid meter. These codes are essential for resetting and updating your meter.
2. Receive SMS: Once you receive the SMS notification from Kenya Power prompting you to update your meter, ensure you have the codes provided in the message.
3. Enter Codes: Use the codes received via SMS to reset and update your prepaid meter. Follow the instructions carefully to input the codes correctly into your meter.
4. Deadline Awareness: Note that Kenya Power has targeted 7.4 million prepaid meters for this update exercise. All meters that are not updated by the deadline specified will stop accepting tokens.
5. Ensure Compliance: Kenya Power has assured customers of support to ensure all meters are updated before the deadline. They have implemented measures to assist customers effectively throughout the updating process.

Kenya Power Managing Director, Joseph Siror, emphasized the importance of updating meters to continue enjoying uninterrupted electricity services. It is crucial for customers to follow these steps promptly to avoid any disruptions in service due to non-compliance with the meter update requirements.