Peter Ndegwa, CEO of Safaricom, has addressed a recent network outage attributed to reduced bandwidth on key internet traffic cables amidst anti-tax protests. This disruption has impacted service availability for Safaricom customers, prompting concerns and inconveniences across affected regions. Ndegwa acknowledged the frustration caused and assured stakeholders that Safaricom is actively working to restore full service capabilities as quickly as possible.
Efforts are underway to mitigate the impact of the outage and ensure that customers regain reliable connectivity. The company remains committed to resolving the technical issues and minimizing further disruptions to its network operations.