Matatu operators across Kenya are now urging the government to take over full control of the public transport system, citing rampant disorder and a lack of strategic planning that continues to undermine growth in the sector. Their demand is rooted in growing frustration over what they describe as a crumbling and unsustainable model, driven more by survival instincts than by structured policy. According to stakeholders, the absence of a clear master plan has turned what should be a vibrant industry into a free-for-all that discourages serious investment and promotes lawlessness.
In the heart of Nairobi, matatus dominate the roads with their colorful exteriors, blaring music systems, and a flamboyant culture that’s as much a symbol of Kenyan urban life as it is a source of public concern. These vehicles, often decorated with pop culture icons and neon lights, are hailed by some as a celebration of local creativity. However, many commuters and industry players argue that beneath the cultural spectacle lies a broken system—one riddled with corruption, inefficiency, and safety hazards. Drivers are often accused of disregarding traffic laws, bribing their way through routine stops, and operating in a space devoid of regulation or accountability.
Operators say the lack of a cohesive national transport policy leaves them vulnerable to harassment by county askaris, traffic police, and criminal gangs that impose illegal levies. Without centralized oversight, every route and stage is a battleground for dominance, leading to turf wars that not only compromise commuter safety but also inflate costs. Many in the industry believe that only a strong central authority can enforce standardized practices and restore order. Calls have intensified for the government to set up a transport authority that oversees licensing, route planning, infrastructure development, and fare regulation—mirroring successful models from countries where public transport is centrally managed.
The chaotic nature of the current system has also made it unattractive to potential investors. With fluctuating fuel prices, unregulated competition, and minimal legal protection, many entrepreneurs shy away from putting money into the matatu industry. Moreover, the informal nature of operations means that even basic services like scheduled maintenance, insurance coverage, and employee benefits are often ignored. For a country with a growing urban population and increasing transportation demands, this is a major setback. Proper investment cannot flow into an environment where there is no stability, predictability, or structured governance.
Matatu owners say they are not asking for a government takeover that sidelines them but rather one that includes them in a restructured system with clearly defined roles. They envision a future where matatus can coexist with state-managed transit systems like Bus Rapid Transit (BRT), with clear regulations and equitable support. In their view, public transport is too critical to be left in the hands of fragmented private interests and rogue enforcers. By handing the reins to a centralized authority with input from stakeholders, the country could finally unlock a more reliable, safe, and efficient public transport system for all.
