Super Metro Limited has announced a temporary suspension of its public transport services for three days to complete the final phase of compliance with directives issued by transport authorities. The move, effective immediately, aims to allow the company to fully meet the safety and regulatory requirements laid out by the National Transport and Safety Authority (NTSA) and the Transport Licensing Appeals Board (TLAB).
The decision comes in the wake of an earlier suspension on March 20, when Super Metro’s operations were halted due to several alleged violations related to road safety compliance. Although a court later granted temporary relief that allowed the company to resume operations, the recent directive from TLAB mandates another pause to address outstanding compliance issues.
According to a statement issued by the company, Super Metro has already achieved 90 percent compliance with the conditions set by the NTSA and TLAB. The company emphasized its commitment to completing the remaining requirements swiftly and ensuring the highest safety standards for its passengers.
“Following a hearing with the Transport Licensing Appeals Board, the Board has directed Super Metro Limited to suspend operations for the next three days to finalise the remaining compliance measures,” the statement read. “We are working diligently to address the outstanding compliance issues within the stipulated timeframe and will resume operations as soon as we receive approval from the relevant authorities.”
Super Metro assured customers that the suspension is temporary and expressed regret for any inconvenience caused. The company reiterated its dedication to providing safe, reliable, and efficient transport services and asked for continued support and understanding from its customers and stakeholders during this period.
The initial suspension in March was prompted by several non-compliance issues identified by the NTSA. These included expired inspection and road service licenses, lapsed speed limiter certificates, lack of proper documentation for speed limiters and their vendors, and drivers whose credentials reportedly did not meet required standards.
In response, NTSA laid out a set of compliance conditions that Super Metro must fulfill to regain its operating license. Among them, the company is required to present 294 vehicles with violations for compliance inspection at the Likoni Motor Vehicle Inspection Centre. Each vehicle must obtain a compliance report before returning to service.
Additionally, 42 drivers from a group of 109 who were flagged for speed violations must undergo a retest at the Likoni Driver Test Centre. A separate retest held on March 10 revealed that 64 drivers from the company failed to meet the required standards, resulting in the suspension of their driving licenses.
These developments have placed increased scrutiny on the operational practices of one of the city’s most prominent public service vehicle (PSV) operators. As public concern over road safety and regulation enforcement grows, Super Metro’s swift response and commitment to compliance may serve as a benchmark for other operators.
While the temporary suspension may inconvenience daily commuters, the broader aim remains the reinforcement of safety, accountability, and operational transparency in the public transport sector. Super Metro has pledged to return to the roads as soon as they receive clearance, with a renewed focus on meeting and maintaining regulatory standards.