In recent years, virtual mental health care has become a mainstream option for many people seeking support. Before the pandemic, the idea of speaking to a therapist or psychiatrist over video was unusual, but now it has become increasingly common. A recent study showed that virtual mental health care visits in the Veterans Affairs Health Care System grew from a mere 2% in January 2019 to 35% by August 2023. But how does virtual therapy actually work, and how effective is it?
The Pros and Cons of Virtual Mental Health Care
Virtual mental health care offers several advantages, especially for individuals who face obstacles attending in-person appointments. For example, those living in remote areas or with mobility issues may find online therapy to be a convenient and accessible solution.
Dr. Stephanie Collier, a psychiatrist at Harvard-affiliated McLean Hospital, highlights that virtual visits allow patients to choose a comfortable setting for their appointments. “You can talk to your clinician in your own space, without the stress of commuting,” she explains. “For many, this enhances comfort and openness.” A 2022 study of over 1,500 patients with anxiety and depression found that those receiving virtual treatment showed similar improvements in their symptoms as those who attended in-person sessions, suggesting that virtual care can be just as effective.
How Virtual Visits Work
Virtual mental health care sessions are structured much like traditional in-person appointments. After scheduling a session with a licensed therapist, psychologist, or psychiatrist, you’ll log into a designated video platform at your scheduled time. The session usually lasts between 30 and 50 minutes, depending on what you’ve arranged with your provider. Just like an office visit, the clinician will guide you through the session, asking questions and providing support.
However, there are some logistical considerations. Insurance coverage for virtual mental health visits can vary. While Medicare and Medicaid generally cover these sessions, private insurance plans may not. It’s essential to confirm your coverage ahead of time to avoid any unexpected costs.
Preparing for a Virtual Visit
To ensure your virtual visit runs smoothly, it’s important to prepare both mentally and technically. Start by reviewing any instructions provided by your clinician. Make sure you understand how to access the platform and check whether it’s HIPAA-compliant, as this ensures your privacy during the session.
Next, confirm that you have the necessary equipment: a device with a camera, microphone, and stable internet connection. You’ll also need to find a quiet, well-lit space for your appointment where you won’t be distracted. Doing a quick test run before the session will help ensure everything is working properly, from the software to your camera angle and audio settings.
Tips for a Successful Virtual Therapy Session
Although virtual therapy can feel different from in-person visits, it can still be a highly effective way to receive support. Here are some tips to make the most of your online sessions:
Charge Your Device: Ensure your phone, tablet, or computer is fully charged before your appointment, or keep it plugged in during the session.
Prepare Supplies: Have a glass of water, some tissues, and a notepad for jotting down any important points during your visit.
Plan Ahead: Think about the topics you want to cover before the session. If you keep a journal or log, bring it with you to share relevant details with your therapist.
Be Honest and Open: While you may be speaking from the comfort of your own space, remember to engage fully in the session. Don’t hesitate to share your thoughts and feelings, as your therapist will guide the conversation with questions designed to help you reflect and open up.
Ask for Support: If you feel more comfortable having a friend nearby, don’t hesitate to ask for their support. Just make sure to inform your therapist if someone else is in the room.
Patience is Key: Sometimes therapists may run late, which means you could find yourself in a virtual waiting room. Dr. Collier suggests waiting for up to 10 minutes before reaching out via email or voicemail to let your clinician know you’re still available.
Virtual mental health care visits can provide an accessible, effective, and comfortable alternative to in-person therapy. While it might require a bit of preparation to ensure everything runs smoothly, many people find online sessions to be just as helpful as traditional appointments. Whether you’re seeking therapy for anxiety, depression, or other mental health challenges, online care offers a flexible option that can be tailored to your needs. With the right approach and mindset, virtual mental health visits can be a powerful tool in supporting your well-being.
